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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Andy David

October 31, 2024

5  out of  5
rating by Andy David
"Alex at State Farm is exceptional! He takes the time to understand your needs, offers tailored coverage options, and truly cares about his clients. His expertise and dedication make the process easy and stress-free. I’m so glad I switched—highly recommend Alex for anyone seeking top-notch service and peace of mind!"
We responded:
"Andy - thank you for your excellent and top rated Google review! We aim to help everyone in our community with coverage by the best - State Farm - #1 since 1942 and help with auto, cars, motorcycle, RV, ATV, home, condo, life, business, pet insurance & Medicare! Thank you for choosing us and don’t hesitate to call, text, email or drop on by our local office!!"
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shalimar schaeffer

October 16, 2024

5  out of  5
rating by shalimar schaeffer
"Alex and his team took time to discuss my policies and make adjustments where necessary. My previous agent never did this and after meeting with Alex I realized I was both over and under covered in certain areas with my last agent. I saved some money on my policies as well! If you’re shopping companies or State Farm offices, definitely give his office a call!"
We responded:
"Shalimar, thank you for the kind words and excellent, top rated 5 star Google review! We are excited to be your agency and to help our community with excellent insurance coverage by Americas #1 insurance company (since 1942)! We’re so happy we could help you save money while offering better protection for your home, cars and Life Insurance. Don’t hesitate to call, text, email or drop on by the office if there is anything that we can do for you! "
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Cindy Nathern

September 18, 2024

5  out of  5
rating by Cindy Nathern
"We would strongly recommend Alex and his team for your insurance needs. They have always gone above and beyond to help us when we needed them!"
We responded:
"Thank you John & Cindy for the wonderful review! We always do our best to be there for our members and to offer the best coverage in America with State Farm! Please do not hesitate to call, text, email or drop on by if there is anything more that we can do for you!"
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Kerry Nagel

August 25, 2024

5  out of  5
rating by Kerry Nagel
"Excellent, personable, and personally relevant insurance advice"
We responded:
"Kerry, Thank you so much for a top rated 5 star Google review! It was really nice to meet in the office and we are excited to help you and our community with our top rated personal protection plans. We are happy to have you and your family on our State Farm team and are here for you guys! Don’t hesitate to call, text, email or stop by our local Cave Creek office if you need anything!"
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kristin reimer

August 20, 2024

5  out of  5
rating by kristin reimer
"It was great to meet Alex, our friendly State Farm Agent in person! He was prepared with options to save us even more money! We even talked 'NFL Football'; and I got even more excited for the start of the new season! 😀 He and his team are knowledgeable & so friendly. I would definitely recommend the Alexander Grokhowsky State Farm Office on Tatum Blvd."
We responded:
"Hi Kris- thank you for your kind review! We aim to educate our community in coverages and make sure to get the right coverages (and discounts!) in place for our community to remain safe from the unexpected! I’m happy you guys had a nice experience and am always happy to talk some ball with you! Don’t hesitate to call, text, email or drop on by if there is anything we can do for you! "
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Mark Reimer

August 20, 2024

5  out of  5
rating by Mark Reimer
"Great agent. Knowledgeable and friendly. Looks hard for discounts"
We responded:
"Hi Mark - thank you for the 5 star Google review here! We really appreciate when we make an impact to our community and I think we had a really impactful meeting today reviewing your coverage & discounts together and even talking some sports! Don’t hesitate to reach us if there is anything we can do for you. "
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Rick Takacs

August 17, 2024

5  out of  5
rating by Rick Takacs
"I called for a quote, I left a message I was called back by the office manager Adam, who sounded like he knew me, and was very easy to talk to, and answered all my question( which I had Many) and gave me a quote , which was much better then I have been getting. I had never been with State Farm , but, I know many people that love them. Thanks Adam, for making it so easy to be enrolled."
We responded:
"Hi Rick. Thank you so much for a top rated 5 star Google review! We are always excited to meet and help our community with our top rated personal protection plans and we are soo happy to have you and your family on our State Farm team! We are here for you and the rest of our community! Don’t hesitate to call, text, email or stop by our local Cave Creek office!"
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Heidi Darlek

July 29, 2024

5  out of  5
rating by Heidi Darlek
"Very helpful"
We responded:
"Heidi, Thank you so much for a top rated 5 star Google review! We are always excited to meet and help our community with our top rated bundles and we are soo happy to have you and your family on our State Farm team! We are here for you guys! If you need us, we can be found at our website, Facebook, Instagram, Twitter, Yelp, etc! Don’t hesitate to call, text, email or stop by our local Cave Creek office if you need anything! "
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Medelice Wirtz

July 17, 2024

5  out of  5
rating by Medelice Wirtz
"We have been clients of State Farm for as long as we can remember. Alex Grokhowsky acquired a previous agents business…I am sure it was around seven years ago. And we became his clients. If there has ever been an issue, it has always been resolved quickly and professionally . I deal with Adam and he is just great. He knows what he is doing, and doesn’t waste my time trying to figure things out! I highly recommend this office. Medelice Wirtz"
We responded:
"Medelice - thank you for the best possible - 5 star Google review! We appreciate the top score and are very happy to be helping you guys as your local north valley State Farm insurance agency! We really enjoy helping our community / good neighbors with their Home Insurance Auto / car Insurance, Life Insurance, Business Insurance, Medicare / Medigap Insurance and much more! We intend to keep that rating from you and we are here if you guys need anything. Do not hesitate to call, text, email or drop on by our local office! "
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Pat White

July 16, 2024

5  out of  5
rating by Pat White
"It was an informative meeting and covered area that I was not aware of. State Farm has been very helpful with my current claim for flood remediation and reconstruction."
We responded:
"Pat, Thank you for the kind and Top rated 5 star review!! We strive to help our community with the best insurance in America and our extremely reasonable rates that offer many different discounts! I am so happy we’ve been able to help you with your coverage and that you’re having pleasant experience with your Home owners claim. Claims can be challenging and bothersome at times but we do our very best to take good care of our members and do what’s right! I am glad you’re having that exact experience! As always - do not hesitate to reach out to us if you need help with anything - call, text, email or drop on by our local Cave Creek, AZ office! -Alex"
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S

July 2, 2024

5  out of  5
rating by S
"Needed insurance quickly when we learned that our previous insurance company does not provide coverage in the zip code of our new home. Spoke to Adam and he was great. Called me back within 15 minutes of me submitting for an online quote. I can see why this office has such high reviews! Thanks, Adam!"
We responded:
"We are very happy that you called and excited to be your Agency of choice for you home, liability and car insurance. Please do not hesitate to call, text, email or drop on by if there is anything we can do to help you, your family or your friends! We’re your good neighbors! "
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Paul Neihart

June 21, 2024

5  out of  5
rating by Paul Neihart
"Alex and his team do a great job! They educate their customers on the best options for their needs. They answer their phones and are always available to answer questions and help."
We responded:
"Paul, thank you for the excellent 5 star Google review! We are so happy that we’ve been able to help you and that you’ve been so happy with our work! We truly appreciate helping our community and our members! Please do not hesitate to call, text, email or drop by our local office if you need anything. We are here to help! "
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Ken Jones

June 19, 2024

5  out of  5
rating by Ken Jones
"I have been with Statefarm for over 20 years but changed agents about 6 years ago. Statefarm is a great company however, it’s the agent that makes the difference. I recently contacted Sharon at Alex’s office about damage to my truck. Sharon was terrific, within 15 min of my call, Statefarm contacted me with a claim number, as well as 3 top rated body shops.Then the car rental company called to see how they could help, again all in this short window. I am in the service industry and I was so impressed. Within 14 days I had my truck back and it was a terrific experience. Alex and his team made the difference I would highly recommend them. I have 2 homes and 2 cars and they cover everything. Ken"
We responded:
"Hi Ken. Thanks for the excellent 5 star (top rating) review! We are so happy to help our community and that we were able to help you through the claims process to get everything taken care of properly and quickly. We are here for you and all our other good neighbors! Do not hesitate to reach us (call, text, email or drop on by) if there is anything that we can be doing for you! -Agent Alexander"
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Kaelyn Duchene

June 13, 2024

5  out of  5
rating by Kaelyn Duchene
"Sharon took great care of us and saved us a ton of money and gave us broader coverage than what we had with Liberty Mutual! -Stephanie & Brian Duchene"
We responded:
"Thank you Brian & Stephanie for the excellent 5 star review. We really appreciate the top rating because it means we must be helping you guys out! Please don’t hesitate if you need anything - call, text, email or drop on by and see us! "
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NSB

May 30, 2024

5  out of  5
rating by NSB
"We just moved from Florida and transferred our Car insurance from State Farm there to Alexander Grokhowsky’s office. We worked with Account Manager Adam Bednar who was extremely knowledgeable, patient and buttoned-up. He went through the details at a relaxed pace and answered all of our questions. Couldn’t have been easier, and we saved some money!"
We responded:
"Hey guys, thank you so much for the excellent 5 star review! It was a pleasure meeting with you both and discussing the move from FL to AZ! It definitely brought back some memories for me! I’m so happy we’ve been able to help you with your car insurance and your renters/home insurance! We are always here to help our community with the top coverage in America but it’s also always nice to save our clients money on those industry best policies! Please do not hesitate to reach us if there is anything that we can be doing for you! -Agent Alexander"
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Cindy L

April 25, 2024

5  out of  5
rating by Cindy L
"State Farm We finally got an appointment with Alex, it wasn’t his fault, it was totally ours. We had to work out our schedule to meet with him. Our meeting was great!He was very articulate and patient, he went over the entire policy. We have everything insured, he went through step-by-step, comprehensive understanding of what our coverage is. Thank you Alex, Adam and Sharon for taking care of us and when we’re calling in, you answer all of our questions. Thank you so much for the swag. I WOULD RECOMMEND"
We responded:
"Cindy, thank you for the top rating on your Google review for us! It was a pleasure to meet with you and Ed and we are always happy to help. Do not hesitate to call, text, email or drop on by if there is anything that we can do for you! We are here to help! "
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Ashley mares

February 27, 2024

5  out of  5
rating by Ashley mares
"Very easy to work with and very pleased with the service"
We responded:
"Ashley, thank you for the excellent 5star review. Our local office appreciates your family choosing us for your auto and home insurance needs! We are here if you need anything- don’t hesitate to call, text, email or drop on by. "
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Justus Forall

February 26, 2024

5  out of  5
rating by Justus Forall
"Alex requested a follow up meeting to review our coverage for renewal. He was prepared for meeting and was very thorough to explain all the details of the coverage! Thanks Alex!!"
We responded:
"It was a pleasure meeting with you guys at our local Cave Creek, AZ office to review your insurance coverage in depth. We’re happy that we could apply so many discounts and more imports that you are please with all of your household insurance coverage. We are looking forward to being your long time agency right here in our North Phoenix / Tatum area community. Do not hesitate to call, text, email or drop on by if we can do anything for you! "
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Mike Miller

February 23, 2024

5  out of  5
rating by Mike Miller
"Met with Alex to review my coverages. He was very courteous, straightforward, and honest. He did not try to sell me anything unnecessary."
We responded:
"Thank you Mike for coming in to meet with me today. We’re happy that you found us when you moved here from out of state and were able to help you with all of your household insurance. We are excited to be your long time agency right here locally in Cave Creek / Scottsdale/ North Phoenix! Do not hesitate to call, text, email or drop on by if we can do anything for you! "
Profile photo of Matt Pipedream-Fab

Matt Pipedream-Fab

February 22, 2024

5  out of  5
rating by Matt Pipedream-Fab
"Awesome service, very thorough, explained everything very well. very pleased with our decision to use them"
We responded:
"Thanks for coming into the office to discuss your coverage in depth today Matt. It was nice to meet with you and your father and to make sure everything is as it should be with you families coverage. We are very happy to be your local N phoenix / Cave Creek Agency of choice and we’re here for you if you need anything. Don’t hesitate to call, text, email or drop on by if we can help 👍"
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curt robinson

February 16, 2024

5  out of  5
rating by curt robinson
"Alex and the group have been hugely helpful for my insurance. They have saved my family a lot of money!"
We responded:
"Curt, Thank you for coming in to meet with me yesterday and for a top rated 5 star Google review! We are always excited to meet and help our community with our top rated bundles and we are very happy to have you and your family on our State Farm team! We are here for you guys! Don’t hesitate to call, text, email or stop by our local Cave Creek /North Phoenix office!"
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Pete

February 15, 2024

5  out of  5
rating by Pete
"Met with Alex today to review my coverage. Alex did a great job explaining my coverage and options I have. I feel like I am part of the State Farm team with Alex at the helm. Thanks for having my back."
We responded:
"Pete, Thank you so much for a top rated 5 star Google review! You are part of the team and we’re very happy to have you! We are always excited to help our community members with our best in business rating and bundles! We are here for you guys! Don’t hesitate to call, text, email or stop by our local Cave Creek / North Phoenix office!"
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j mogalian

February 14, 2024

5  out of  5
rating by j mogalian
"I called this office a few days ago to see about changing from another company because our rates had gone up significantly. My husband and I made an appointment with Adam and after meeting with him we were very impressed. He was professional and answered all of our questions and was clear about what State Farm had to offer. We made the switch that day and we're looking forward to working with State Farm for our insurance needs."
We responded:
"Thank you for a top rating 5 star Google review! We are happy to help our community with our excellent rates, bundling and still offering the best coverage in the industry! we are happy to welcome you and your family to our State Farm team! We are here for you guys! Don’t hesitate to call, text, email or stop by our local Cave Creek / N phoenix, AZ office!"
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Jennifer Wilson

February 2, 2024

5  out of  5
rating by Jennifer Wilson
"I called StateFarm after my current insurance company raised my homeowners rates more than 40% (never had any claims). I was impressed with their customer service and down to earth attitude from the second Adam answered my call. He took my information efficiently and didn't keep me waiting on the phone while running numbers. He emailed me a quote bundling my home and auto rates about an hour later (I spent 3 hours on the phone ealier that day with another insurance company hearing over and over quotes more than double State Farms!!!). I was pleasantly surprised at the quote. I requested a couple amendments that were handled quickly, and got some great advice regarding coverages. I signed up and received my documents promptly. Thank you for a quick, painless process!"
We responded:
"Thank you Jennifer for the top rating / Best possible 5 star review! I’m happy Adam showed how much we care and want to help! I’m also glad we could get such great coverage in place for you and that we could apply so many discounts!!! We always aim to get our members the top savings available and save you hundreds or thousands of dollars on your auto, business, home & life insurance bundle! Feel free to call, text, email or if in North Phoenix, stop on by our local Cave Creek, AZ home office / small business if there is anything that we can do to help you! "
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Bob Harris

January 31, 2024

1  out of  5
rating by Bob Harris
"Change to this agency from my previous carrier. On the renter.s policy, they left off my roommate, said they would add her and never did. I asked for $300,000 in pd on my auto policy, but they only gave me $100,000 (asked them twice) but they never changed it. Very disappointing. Responding to your response, let’s get the record straight. 1) when I came into your office, I did complain as too why I was getting quotes from other St Farm agents in east mesa and Glendale, when I did not ask for quote from agents in those areas. 2) your office was given my current dec pages showing my property damage coverage at 200,000. When I was told you did not offer 200, 000, I asked for 300,000, which you do offer. 3) my current dec page and my conversations with your office did include her name and date of birth and expressed my desire to keep her on my rental property as she is on the lease to the home we rent together. 4) after leaving your office, I discovered that my roommate was not on the quote you gave me even though she is on my existing Dec page your office was given. When I contacted your office I was told “ I apologize and would add her immediately”. This was not done according to the State Farm call center, some 7 day after I brought it to your offices attention. 5) The correction to the property damage your office said they would correct was not done according to the State Farm call center, some 7 days after I brought it to your offices attention. 6) Twice I had to request a life quote for your office, after your office stated “ oh, did I not give it to you, I will get it for you now”. In a phone message you left on my cell phone, you apologized for the lack of execution from your office. Now, you blame me for the problems. Please stop making a bad situation worse."
We responded:
"Hi Bob. I was disappointed to read this review. Particularly after my office met with you in person and you expressed that you seem to have issues with all the agencies you’ve spoken to. When you arrived at our office you were complaining about several other agents you had previously worked with. Since you are an AllState Agent that came to our office it’s clear you must have seen the value we offer but unfortunately somehow you seem to keep having issues wherever you go? My office was happy to take our time to help you and we found it very entertaining that you are a licensed AllState Agent but recognized the greater value of being with State Farm. We discussed your coverage in depth including how your umbrella impacts your PD liability and you agreed to write several policies with us at our office and we provided quotes for other policies that you were interested in. You agreed the $100k liability was what you wanted when we submitted your applications, that’s why we submitted them as we did for you and provided you paperwork and online access before you left the office. When you called us later to make changes and add a roommate that you had not previously disclosed, we went ahead and submitted the changes for you. Since you work in the industry as a licensed Allstate Agent - you understand that with new policies, underwriters will review the applications and decide in issuing policies. This is not instantaneous, particularly when you are writing a policy for a future date as you did. I can go much further in how we worked hard for you and how we did help you by writing all of your personal insurance but we can discuss that offline if you decide to return my call and voicemail sometime. We continue to want the best for our community and hope you find the office that is right for your particular needs. Perhaps your own office can write your policies and you can be your own agent like I am for myself but I understand wanting to come to State Farm and we have been quoting several AllState Agents recently. We wish you the best wherever you end up. Alex"